Forward Deployed Reliability Engineer

Core Responsibilities

Develop a deep understanding of Palantir’s products and operational processes

Go on-call, responding quickly and effectively to mission-critical incidents

Diagnose, resolve, and proactively prevent issues encountered in the field

Collaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for our customers

Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows

Advocate for and implement product enhancements based on insights gleaned from the field

Create clear, actionable documentation and share best practices to elevate team and company-wide reliability

Note: While active work is not required on weekends or outside business hours, you must be available to respond to critical outages during assigned on-call weeks.

What We Value

Ability to work independently and collaboratively to solve ambiguous technical and operational challenges

Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders

Proficiency in Python, Java, and SQL

Familiarity with parallel data processing and Spark job optimisation

Strong organisational skills and attention to detail, with the ability to prioritise effectively

Resourcefulness and creativity in fast-paced, dynamic environments

Experience with root cause analysis and documenting solutions for broader impact

Enthusiasm for hands-on problem-solving, continuous improvement, and knowledge sharing

What We Require

Background in Computer Science, Engineering, Information Systems, or other technical field

Life at Palantir

We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.

In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please and let us know how we can help.

Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3) .

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