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Technical CRM Specialist

Quantum · London (hybrid)

On-sitePosted 16 Aug 2026

What this role requires

5 requirements, read out of the advert rather than guessed from the job title:

Also mentioned, not required: APIs, JSON. Worth having, but their absence is not what gets a CV filtered out.

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Job description

Our Company At Quantum, we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity.

Our Mission is clear, to help smarter, faster buying decisions. Our vision, to be the world’s most used digital comparison service, delivering value and simplicity to millions.

We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale.

With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors. We’ve helped ambitious brands grow faster, smarter, and globally.

The Role

Our CRM team is growing. We’re looking for a Technical CRM Specialist to join our affiliate marketing business in London.

Read the full description (44 more sections)

This is an opportunity for someone with some experience with either Adobe campaign or SFMC, as well as HTML, SQL queries, and JavaScript, to support the team in delivering a customer-centric, automated experience across email, SMS, and messaging channels.

In this role, you’ll be supporting the CRM Technical Manager as well as CRM team and its wider ecosystem, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign and Rebrandly.

You’ll work on the end-to-end delivery of CRM initiatives that rely on data and systems so you must have the technical aptitude and knowledge with JavaScript, APIs and ideally base understanding of SQL. This includes managing incoming Jira tickets, monitoring daily campaigns, supporting the wider team, maintaining data quality and compliance, managing automations and integrations, overseeing IP warm-ups, and help build new HTML modules.

If you’re hands-on, data-driven, and comfortable operating across multiple technologies, with the coding skills listed, we’d like to hear from you.

Key responsibilities

Internal SME of CRM-related systems

Responsible for all data and compliance activities across CRM systems

Supporting the CRM team with troubleshooting, training, and complex journey builds

Managing new IP warm-ups

QA for all data-related changes and system updates

Monitoring all customer interactions

Troubleshooting automation, journey, and HTML rendering issues

Developing new HTML modules

Work on launching SMS and potentially WhatsApp within SFMC

Working cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns

Developing and managing campaign audiences

Preferred Skills, Qualifications and Experience:

Either Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience

Strong data skills, including SQL and data quality control

Good working knowledge of HTML for email

Strong working knowledge of JavaScript

Understanding and ideally exposure with APIs and working with JSON Objects

Experience managing multiple priorities and adapting to changing requirements at short notice in a fast-paced environment

Ability to work to tight deadlines, both independently and under pressure, to deliver results for stakeholders

Commercially minded, data-literate, and highly analytical, with the ability to use raw data to generate insights and inform decisions

Nice to haves

Previous experience in iGaming or a marketplace environment

Strong understanding of email deliverability best practices, including IP warm-up, Google Postmaster, SNDS, and domain configuration

Experience working across multiple brands, verticals, and locales

Experience with SMS and WhatsApp channels

Experience working in a target-driven, revenue-focused environment

What You’ll Get

Private Health Care (Bupa)

Hybrid Working (3 days in office)

Travel Insurance

Competitive Base Salary

Company Bonus Scheme

Paid for AI Subscription (Claude / ChatGPT / Gemini)

Market-Leading Training Programme

Recognition & Reward Scheme

Annual Company Conference

Regular Happy Hours & Team Lunches

Free Coffee, Drinks & Snacks

What’s the next step? Our hiring process ensures we're recruiting the right people for the role. We ensure that people are as suitable for us as we are for them. If you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at ----- Find more English Speaking Jobs in United Kingdom on Arbeitnow

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